We're Hiring!

Full-Time, Remote

• About Us 

Join a dynamic ERP consulting company and solutions integrator specializing in Microsoft Dynamics 365 solutions. Our core expertise spans Finance & Operations (F&O), Customer Engagement (CE), technical and integration solutions. We help organizations transform their operations and unlock value through strategic ERP deployments and optimization. 

• Position Summary 

We are seeking a Contract Senior Project Manager to lead and deliver complex Microsoft Dynamics 365 ERP projects, with a primary focus on Finance & Operations (F&O) and the broader Microsoft technology stack.  

In this role, you will oversee full project lifecycles, manage cross-functional global teams, and serve as the senior liaison for clients, executives, and technical stakeholders.  

Success in this role requires superior client relationship management skills, and a track record of building long-term trust and credibility with stakeholders at all levels. You will be responsible for strategic project governance, scope and change control, budget management, and ensuring high-quality, on-time delivery in alignment with organizational goals.  

• Key Responsibilities 

Project Leadership and Management 

• Lead the full project lifecycle of Microsoft Dynamics 365 F&O optimization and implementation projects 
• Build and maintain superior client relationships, acting as a trusted partner and primary contact for all project communications 
• Develop and manage comprehensive project plans, timelines, and resource allocations 
• Serve as senior project leader responsible for scope, risk, quality, change management, and schedule 
• Manage and execute on project budgets and change orders 
• Provide strategic oversight and governance throughout project execution, including scope control and change management 
• Facilitate collaboration between cross-functional teams of solution architects, consultants, developers, and analysts across multiple time zones  
• Coordinate efforts between internal teams, external vendors, Microsoft partners and client internal teams to ensure smooth collaboration 
• Ensure delivery quality by maintaining accurate project documentation, including statements of work (SOW), RAID logs, and test plans, DevOps updates, etc. 
• Manage and conduct steering committee meetings providing clear, concise executive status reporting 
• Manage multiple simultaneous projects in a fast-paced environment while balancing competing priorities 

Client Relationship Management 

• Establish exceptionally strong, trust-based customer relationships with key client stakeholders 
• Serve as the primary point of contact for all client stakeholders 
• Partner with stakeholders to set direction, define priorities, and align on goals 
• Communicate effectively with senior management, including C-level executives, SMEs, and IT teams 
• Proactively manage and align client expectations with project deliverables and success criteria 

Risk and Quality Management 

• Identify, assess, and mitigate project risks and issues to prevent escalations 
• Implement robust quality assurance processes and governance frameworks 
• Maintain risk registers and track resolution activities to closure 
• Ensure compliance with company methodologies, standards, and best practices 
• Foster continuous improvement of delivery processes and methodologies 
• Administer and control scope changes in alignment with project objectives 

Team Coordination and Communication 

• Collaborate effectively with functional and technical delivery teams 
• Facilitate knowledge transfer and ensure comprehensive documentation 
• Coordinate team resources to meet deliverables on time and to specification 
• Provide mentorship, support, and first-line escalation for project-related concerns 

Qualifications Required 

• Bachelor’s degree in Business, Information Technology, or related field, or equivalent work experience 
• Project Management Professional (PMP) certification required 
• Certified Scrum Master (CSM) certification, and Azure fundamentals certification preferred 
• Minimum 7 years’ professional services project management experience in enterprise technology delivery 
• 5 years’ experience successfully managing ERP, CRM, or Cloud solutions with strong preference for Microsoft Dynamics 365 
• 3 years’ experience directly managing Microsoft Dynamics 365 F&O implementations/optimizations 
• Proven experience leading cross-functional teams of 10 to 20+ consultants on complex multi-platform projects  
• Proven track record delivering complex ERP projects on time, within scope, and on budget  
• Experience managing projects with offshore and onshore resources 

Key Competencies 

• Exceptional client-facing skills with the ability to engage and influence C-level executives 
• Expert-level experience with project management methodologies (Agile, Scrum, Waterfall, hybrid) 
• Advanced proficiency with Azure DevOps or equivalent project management tools 
• Strong analytical and strategic problem-solving capabilities with business and technical acumen 
• Deep knowledge of ERP delivery methodologies (Sure Step, Success by Design, FastTrack, etc.) 
• Broad understanding of Microsoft Dynamics 365 F&O modules; familiarity with Customer Engagement (CE) or Business Central is a plus 
• Ability to bridge technical and business stakeholders effectively 
• Proven leadership, team-building, and decision-making skills 
• Knowledge of data migration and system integration approaches 
• Ability to work independently while managing multiple priorities simultaneously 
• High attention to detail with strong organizational skills 
• Experience leveraging AI tools and technology (e.g., Copilot, ChatGPT) to improve project documentation, analysis, and productivity 

Contract Details 

• Six to twelve months with potential for extension 
• Primarily remote, with ability to travel to client sites in Canada and the US as required (up to 20%) 
• Must be able to work primarily EST business hours with flexibility for other time zones as required 
• Immediate availability 

What We Offer 

• Competitive contract rate commensurate with experience 
• Opportunity to work with leading Microsoft Dynamics 365 technologies 
• Exposure to diverse industries and complex business challenges 
• Collaborative and supportive team environment 

Please submit your current resume highlighting relevant ERP project management experience along with your preferred start date. 

• Reports to: Director of Delivery
• Open until filled